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Terms
and Conditions
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| ***EFFECTIVE 4/27/05:
WE HAVE CLOSED OUR DOORS AND ARE NO LONGER OPERATING BUS TOURS. PLEASE CHECK BACK WITH US LATER IN THE YEAR WHEN WE INTRODUCE A BRAND NEW PRODUCT. WE THANK YOU FOR YOUR SUPPORT AND LOOK FORWARD TO SERVING YOU SOON. Once your reservation has been confirmed your credit card will be used to guarantee your space on the tour. Payment in full for each passenger is due at the time of booking by credit card only. We accept Visa, Mastercard, and Discover. All change and cancellation penalties will apply. Once you have made your reservation and it has been confirmed, we will send you your tour documents consisting of directions and details. If you are making your reservation within less than 7 days prior to your tour date, your travel documents will be faxed to you. Cancellation and Refund Policy Changes and cancellations must be in writing via Email, postal mail or fax and are effective upon receipt in our office. Our Email address is: rsvp@sonomacountytours.com. Our mailing address is: P.O. Box 319, Sebastopol, CA 95473. Our fax number is: 707-824-9648.
Changes to reservations are permitted and are subject to availability. All changes require a minimum of 48 hours advance notice and should be requested in writing. The fee to change a reservation is $35.00 per person. At this time, we regret that SCT does not have wheelchair access on our tour bus. Due to California State Law, all children measuring 60 inches in height or less will require that they bring their own car seat. All tours are guaranteed departures. However, we reserve the right to cancel any tour at any time for any reason if we feel the safety of our guests is at risk. Should this happen, all guests will have the following choices:
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Either choice will constitute
full settlement and releases SCT from any further liability. SCT is
not responsible for nonrefundable travel arrangements and personal expense
incurred in preparation for a tour that is canceled. The purchase of
trip interruption and cancellation insurance is highly recommended.
All passengers are required to sign the release of liability waiver upon boarding the tour bus. By signing this form, it is understood that you and your entire party will not hold liable SCT for any personal injuries including death and permanent disabilities, illnesses, loss of property, or the actions of others you may experience while on the tour. You further accept and understand that deemed necessary changes in any tour itinerary caused by a guests' illness, weather, acts of God, or other unforeseeable circumstances will be made and may result in an inconvenience and is a condition of contract by participating on any SCT departure. Should such event take place, SCT will make every attempt to offer a satisfactory tour experience. You also understand that taking any tour may expose you to risk of
accident or illness, including the risk of weather, abnormal illness,
food poisoning, injury to your person or equipment by either humans,
wildlife, terrain, or conveyances such as autos, buses, trains, airplanes,
boats, and other vehicles, and that timely, qualified, quality medical
treatment may not be available. SCT is not responsible for any acts
of conduct resulting in damage or personal injury in conjunction with
the consummation of alcohol. In consideration of all of the above,
you will release from liability and hold harmless, SCT, its employees,
owners, agents and subsidiaries from all and any claims, responsibilities,
actions, debts and demands of any kind which now hold or which may
arise in the future in connection with a tour made with SCT, its employees,
owners, agents and subsidiaries. You understand that this Release
and Assumption of Risk also extends to and includes your heirs, estate,
all your family members and any minors who accompany you. You further
understand that the actual itinerary on the tour may vary somewhat
due to events beyond our control, such as weather, political acts,
mechanical failures, actions of merchants/vendors or logistical decisions
made by the tour guide(s). You will not hold SCT responsible for any
changes, if there are any, additions or deletions from your tour.
The tour guide(s) may make alterations to any tour based on weather
conditions, road conditions, availability, accessibility and other
factors. Note: This is a completely non-smoking tour. Smoking is not allowed on or around the bus, is strictly prohibited on our stops along the tour route and during the duration of the tour. This is understandably in consideration of the environment as well as the health concerns of all the passengers and the intimate nature of seating on the bus. Thank you for your cooperation.
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